Overview

Due to internal mobility, we have a new opportunity for an Office Administrator to join us on a fixed-term contract basis (for up to 9-12 months, ideally starting in April 2026). Reporting to the Senior HSE Manager and based at our busy, newly-refurbished Headquarters in Cambridge, you will be responsible for reception/front of house duties and will provide administrative support to the business.

We are looking for candidates with a keen attention to detail, a solution-oriented mindset and the ability to collaborate with a variety of different people.

This will be a full-time and on-site position, due to the role requirements. Please note, we are not able to offer Visa sponsorship or relocation assistance for this role.

If you have excellent communication and organisational skills, and will thrive in a busy and vibrant office, we would love to hear from you!

Key tasks

Key responsibilities will be to cover general front of house and office administrative tasks, including, but not limited to:

• Meeting and greeting external visitors and colleagues

• Fielding phone calls

• Processing post, deliveries and GRN (Goods Received Note) where applicable, working with couriers and logistics

• Organising refreshments (tea/coffee, sandwich lunches, company lunches)

• Assist organising events and meetings on request

• Ordering and maintaining stock of stationery and supplies

• Act as administrator for the company travel portal, booking travel and accommodation for staff where required, and arranging taxis/transport where required

• Outgoing deliveries, processing domestic and international shipment requests and paperwork

• Raising purchase orders from specific purchases requests and credit card purchases where applicable, and support the vendor creation process

• Provide cover for the Cambridge Facilities and EHS Coordinator

• Other administrative tasks and data processing where required

Qualifications and training

Candidates will ideally be educated to GCSE level in English and Maths, and will possess experience of using MS Office (Excel, Word, Outlook and PowerPoint). Experience of working with IFS would be an advantage, but not essential.

Skills and experience

Essential:

• Excellent telephone manner when taking calls and messages, being an effective gatekeeper and dealing with suppliers well

• Excellent level of interpersonal and communication skills, with a good standard of written and spoken English

• Commitment to delivering an excellent level of professional customer service

• Ability to remain calm and deal with challenging callers or visitors in an appropriate manner

• Demonstrable ability to manage multiple tasks simultaneously and able to rearrange priorities to meet business needs

• Ability to handle confidential information appropriately

• Excellent organisational and time management skills

• Willingness to undertake routine tasks with a positive attitude

• Knowing when to escalate problems and when to ask for help

Desirable:

• Previous reception/office admin experience would be beneficial but not essential
  

Candidates who do not meet every requirement but feel their skills are a good fit for the role the role are encouraged to apply.

Pragmatic is committed to equity, equality, diversity, and inclusion; we strive to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to be themselves at work. Please let us know if you would like any adjustments to our application and interview process.