Sedgefield, Durham
IT Support Technician
Do you want to play a key role in driving forward PragmatIC’s emerging technology? If are driven, ambitious and have a strong background in semiconductor manufacturing, we would love to hear from you!
We usually respond within a week
Overview
- The IT Support Technician provides computer or network support for our organisation.
- They are involved with a wide range of tasks including installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems, both over the phone or and in person.
- Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Responsible for monitoring, diagnostics, and ensuring that all our office systems are properly configured for maximum efficiency and uptime.
Key tasks
- Maintain IT Helpdesk and support staff with faults and queries in a timely fashion.
- Monitor and maintain computer systems and network.
- Troubleshoot and diagnose as required. Plan on updates with minimal downtime
- Propose system enhancements and assist with implementation of various IT projects
- Set up new users’ accounts as required and disable leavers in a timely manner
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Ensure security and privacy of networks and computer systems
Qualifications and training
- Degree in Computer Science, engineering or relevant field
- Microsoft, Cisco qualifications or equivalent professional qualifications
- Experience in computer networks and systems maintenance.
- CompTIA/Cisco/Microsoft
- Locations
- Sedgefield, Durham
Reward and Benefits
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Private Medical Insurance
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BUPA Cash Plan
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Death in Service
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Income Protection
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Various Subscriptions
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Mental health first aiders
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Flu vaccinations
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Lifestyle benefits
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Visa fee reimbursement
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Recruitment bonus scheme
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Social events
Our Culture
At Pragmatic, we have a highly skilled, passionate and driven team from diverse backgrounds. We have employees from over a dozen countries, covering 5 continents. The company culture is one that promotes an open and collaborative environment where everyone’s input is valued. Our employees feel fortunate to work in such an innovative and inspiring place, with a talented and dedicated team all focused on reinventing electronics to address real world challenges.
Sedgefield, Durham
IT Support Technician
Do you want to play a key role in driving forward PragmatIC’s emerging technology? If are driven, ambitious and have a strong background in semiconductor manufacturing, we would love to hear from you!
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